Refund policy

 

Thank you for choosing Kristy’s Shoes Kenya. Please read our store policies below before making a purchase:

 

Returns & Exchanges

Returns must be made within 48 hours of delivery. Items must be unused and in original packaging.

 

Exchanges

Exchanges are allowed for wrong sizes, colors or defective items.

 

Refunds

Refunds are only issued for defective products, wrong items delivered or cancelled orders before dispatch.